Terms of Service

Last Updated: 07/25/2025

Welcome to The Pink Lady Skincare. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Legal Disclaimer

All products sold by The Pink Lady Skincare are handcrafted using carefully selected ingredients. We are not medical professionals and do not claim that our products treat, cure, or prevent any medical conditions. If you have sensitive skin or allergies, please read the full ingredients list and perform a patch test before use.

Our fragrance interpretations are inspired by popular designer and niche scents. However, we are not affiliated with or endorsed by any of the original brands mentioned. These are artistic interpretations designed to be skin-safe and long-lasting.

2. Terms of Service

By purchasing from our site, you agree to the following:

Order Finality: All orders are final. We do not accept cancellations, returns, or refunds once an order is placed. Please make sure your shipping address and email are accurate.
Processing Times: Orders are processed in the order they are received. Our current processing time is outlined on our homepage and may vary during high-volume periods.
Shipping: Once an order is shipped, we are no longer responsible for delays, damages, or lost packages caused by the carrier. Please contact the shipping carrier directly for any delivery issues.
Product Variations: Due to the handmade nature of our products, slight variations in color, scent, or texture may occur. This does not affect the quality or performance of the product.
Samples: We encourage customers to use our “Try Before You Buy” sample sets to test scents before committing to full-size products. Scent preferences are subjective and vary from person to person.
Allergy Warning: While we do our best to use clean and skin-safe ingredients, it is the customer's responsibility to check ingredients and perform a patch test. Discontinue use if irritation occurs.

3. Copyright & Intellectual Property

All content on this website—including but not limited to product names, descriptions, logos, branding, images, videos, and designs—is the intellectual property of The Pink Lady Skincare™ and may not be copied, reproduced, distributed, or used without express written consent.

Unauthorized use of any material from this site is strictly prohibited and may result in legal action.

4. Privacy Policy

We value your privacy and are committed to protecting your personal information.

What We Collect:

Name, email address, shipping address, phone number (optional), and payment information.

How We Use It:

To process your orders, provide customer support, and send you updates or promotional emails (if you opt in).

Data Protection:

Your information is securely stored and never sold, shared, or rented to third parties unless required by law or for order fulfillment purposes (e.g., payment processors, shipping carriers).

Cookies:

Our website uses cookies to enhance your experience. You may disable cookies in your browser settings if you choose.

Opt-Out:

You may unsubscribe from our email list at any time using the link in our emails.

5. Contact Us

If you have any questions regarding these Terms of Service or our Privacy Policy, please contact us at:
📧 [email protected]